Discovery Call Frequently Asked Questions

Question 1

What happens during the discovery call?

Accepted Answer

During our 30-minute discovery call, we'll discuss your current team structure, specific hiring challenges, and what success looks like for your next hire. We ask 30-40 strategic questions that help us understand your unique needs—questions like 'What happens if you don't fill this role for 3 months?' and 'Which of your A-players will this person work with daily?' This isn't a sales pitch—it's a working session where you'll gain immediate insights about your hiring process. We'll help you understand why previous hires may have failed, what you actually need versus what you think you need, and how to think about talent density rather than just filling seats. Many clients say this call alone helped them realize they were hiring for the wrong role entirely.

Question 2

What do I get after the discovery call?

Accepted Answer

Within 48 hours, you receive three comprehensive documents worth $5,000: (1) Strategic Job Map - A 6-month vision showing how this role connects to your company objectives, what success looks like at 30/60/90 days and beyond, which KPIs the role directly impacts, and how the position will evolve. This isn't a job description—it's a strategic blueprint for the role. (2) Team Dynamics Playbook - The reality of the role: exactly who this person will work with daily, what a typical Tuesday at 2pm looks like, which meetings they'll attend, where friction typically occurs, and how their work affects others. Candidates love this because it shows them what they're really signing up for. (3) RACI Chart - A comprehensive map of who is Responsible, Accountable, Consulted, and Informed for every major activity. This prevents the 'I thought you were handling that' problem that kills productivity and morale. These documents are yours to keep with no obligation to work with us. 87% of CEOs frame these documents and reference them for years.

Question 3

Who will I speak with on the call?

Accepted Answer

You'll speak directly with one of our co-founders, Josh Hill or Tom Meredith. Both have extensive experience in talent acquisition and team building. Josh brings expertise in talent density optimization, discovery-led recruitment, and AI-driven solutions. He's helped 100+ companies transform their hiring from reactive filling to proactive team building. Tom specializes in product strategy, marketing, and cross-functional team dynamics, with a unique background bridging creative industries and technology. No junior salespeople, no account managers doing intake—you get strategic guidance from the people who built our methodology. This is why we only take 5 discovery calls per week.

Question 4

How should I prepare for the discovery call?

Accepted Answer

Come prepared to discuss: your current team size and structure, the specific role(s) you need to fill, what triggered this hiring need (growth, replacement, new initiative), what success looks like in 6 months if you nail this hire, previous hiring challenges you've faced, your timeline and any urgency factors, and target compensation range (helps us calibrate candidate expectations). Having access to your org chart and recent job descriptions is helpful but not required. We'll guide the conversation to uncover what you really need. Many clients discover they need something completely different from what they initially thought. Don't worry about having all the answers—our discovery process is designed to help you figure out what you don't know you don't know.

Question 5

Is there really no obligation after the call?

Accepted Answer

Absolutely no obligation. We don't take payment information. We don't add you to a sales sequence. We don't even follow up aggressively. 40% of companies use our free blueprints to hire on their own—and we're genuinely happy when that works for them. Another 30% come back to us months later when they realize how valuable our approach is. The remaining 30% work with us immediately because they see the value upfront. Our business model is built on proving value before payment. If you do decide to proceed, it's because you've already seen that we understand your needs better than you do. Our flat fee of $7,000-25,000 only makes sense if we can deliver 10x that value—which starts with giving you $5,000 of value for free.

Question 6

What kinds of questions will you ask during discovery?

Accepted Answer

We ask strategic questions that most companies have never considered: 'What specific problem does this hire solve?' 'If this hire is wildly successful, what changes in 6 months?' 'Who on your team will be most affected by this hire?' 'What happens if you don't fill this role for 3 months?' 'Which of your A-players might leave if this hire doesn't work out?' 'What's the difference between adequate and exceptional in this role?' 'What are the unwritten rules of success in your culture?' 'What would make someone fail in this role even if they're technically qualified?' These questions help us understand not just the role, but how it fits into your team dynamics, company culture, and growth trajectory. The insights from these questions often reveal why previous hiring efforts failed.

Question 7

How is this different from other recruiter consultations?

Accepted Answer

Most recruiter calls are 15-minute requirement gathering sessions where they ask for a job description and salary range, then promise to send resumes ASAP. Our discovery call is a strategic working session where: We diagnose why your hiring has been broken, uncover requirements you didn't know you had, map team dynamics that affect role success, identify cultural factors that determine fit, and reveal blind spots in your hiring process. The output isn't a promise to send resumes—it's three documents that transform how you think about the role. Even if you never work with us, you'll hire better because of this call.

Question 8

Why do you give away $5,000 of value for free?

Accepted Answer

Three reasons: (1) Proof of competence - If we can't provide immediate value in understanding your needs, why would you trust us to find the right person? (2) Aligned incentives - Companies that use our blueprints make better hiring decisions, whether they work with us or not. Better hiring decisions mean less bad hires in the world, which is our mission. (3) Efficient qualification - Companies that don't value the blueprint wouldn't value our systematic approach. The blueprint process helps both sides determine fit. Plus, when you see how thoroughly we understand your needs after just 30 minutes, you'll understand why we have a 95% placement success rate. The discovery is the difference.

Question 9

What if I'm not ready to hire immediately?

Accepted Answer

Perfect. The best time to understand your hiring needs is before you're desperate. About 30% of our discovery calls are with companies planning hires 3-6 months out. The blueprints we create don't expire—they remain valuable for: budget planning and headcount justification, organizational design and restructuring, internal promotions and role evolution, and building your hiring playbook. We'd rather help you prepare properly than rush a bad hire. Companies that plan ahead make significantly better hiring decisions and attract better candidates because they're not desperate.

Question 10

How do I book a call?

Accepted Answer

Click any 'Book Your Free Discovery Call' button on this page to access our calendar. You'll see available slots for the next 2 weeks. Select your preferred time and you'll receive: immediate calendar invite, prep questions to maximize our time, and confirmation with Zoom/Meet link. Prefer to talk immediately? Call +1 (305) 791-9302 during business hours (9 AM - 6 PM EST). Need to schedule outside standard hours? Email contact@superhired.ai with your timezone and we'll accommodate.

Question 11

What if I need to reschedule or cancel?

Accepted Answer

Life happens. You can reschedule or cancel anytime up to 2 hours before the call with no issues. Just click the link in your calendar invite. If you need to reschedule last-minute, call or text +1 (305) 791-9302. We'll find another time that works. We only take 5 discovery calls per week to maintain quality, so we appreciate advance notice if your plans change. This lets us offer the slot to another company that needs help.

Question 12

What results do other companies see from the discovery call?

Accepted Answer

Real feedback from recent discovery calls: 'In 30 minutes, you diagnosed why our last 3 hires failed. The blueprint saved us from making the same mistake again.' - SaaS CEO. 'The RACI chart alone solved 6 months of team confusion. We use it for every hire now.' - Operations Director. 'We realized we were hiring for the wrong role entirely. The Strategic Job Map saved us from a $200K mistake.' - Startup Founder. 'Your questions made us realize our real problem wasn't hiring—it was role design. The blueprint fixed both.' - VP People. 'We've paid consultants $20K for less valuable insights than your free blueprint.' - Series B CEO. 95% of companies rate our discovery call 5/5 for value delivered.

Question 13

Can multiple team members join the discovery call?

Accepted Answer

Yes, we encourage it. The best discovery calls include: the hiring manager (essential), a team member who'll work closely with the hire, HR/People Ops (if applicable), and Founder/CEO (for senior or critical roles). Multiple perspectives lead to better blueprints. However, we limit it to 3 people to keep the conversation focused. Everyone gets copies of the blueprints.

Question 14

Is the discovery call really only 30 minutes?

Accepted Answer

We schedule 30 minutes but never cut off valuable conversation. Most calls run 30-45 minutes. If we're uncovering critical insights, we'll continue as long as needed. We respect your time by: starting promptly, following a proven agenda, asking focused questions, avoiding sales pitch fluff, and delivering insights efficiently. The 30-minute target keeps us both focused on what matters: understanding your needs and providing immediate value.

Question 15

What happens if I want to work with you after the discovery call?

Accepted Answer

If you decide to proceed after receiving your blueprints: (1) We'll schedule a brief alignment call to discuss the blueprints, (2) You'll review our flat-fee agreement ($7K-25K depending on role), (3) We begin our AI-powered search immediately upon agreement, (4) You'll see first candidates within 7-10 days, (5) Average time to hire: 6 weeks. No pressure, no sales tactics. About 60% of companies decide to work with us after seeing the blueprints. The other 40% use them to hire on their own, and we're genuinely happy for them.

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